Frequently Asked Questions

Everything you need to know about bringing Adriatic elegance into your home.

What is the typical shipping timeframe for furniture items?

Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.

Do you offer white-glove delivery and assembly?

Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.

What is your return policy for home decor and textiles?

We accept returns on unused home decor and textiles within 30 days of delivery. Items must be in their original packaging to be eligible for a full refund.

Are your wood products sustainably sourced?

Sustainability is core to Adriatic. All our wood furniture is crafted from FSC-certified timber, ensuring responsible forestry practices and long-lasting quality.

How can I track the status of my order?

Once your order ships, you will receive an email confirmation containing a tracking link. You can also monitor your status through the 'Order History' section of your account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.